Business Travel Management for Private Equity, Hedge Funds, Investment Banks, and Financial Institutions
Because every minute counts
From fast-moving roadshows to last-minute board meetings, we keep complex itineraries moving – with 24/7 support, preferential rates, and dedicated agent teams included as standard. That’s why the world’s top financial institutions trust us to manage their travel programs.
45% of the top 20 firms on the PEI 300 trust us to manage their travel programs
Dedicated, experienced travel agents
In high-stakes travel, consistency matters.
With Reed & Mackay, your travelers work with the same experienced agents every time: not a call center. These agents get to know your firm’s preferences, policies, and pace, so there’s no need to start from scratch with each booking or change.
And unlike many other providers, this kind of high-touch, personalized service comes standard – no upgrade required.
- Dedicated, consistent consultants who act as an extension of your team
- No scripts, no transfers, no retelling the same details
- Deep expertise in managing executive travel, including multi-stop itineraries and last-minute changes
- Faster bookings, smarter recommendations, and greater accuracy
You’ll know their name – and they’ll know yours. That’s how high-touch travel should work.
24/7 in-house support - with no after-hours surcharges
Your business doesn’t shut off at 6pm. Neither do we.
Reed & Mackay provides always-on, in-house support for travelers and arrangers – with no surcharges for after-hours support. That means:
- 24/7 global coverage, staffed by our own teams (not third parties)
- Global support across every time zone
- No surcharges for nights, weekends, or emergencies
- Instant action on changes, delays, disruptions - any time of day
One tech platform, total visibility
There’s no need to jump between platforms. Book, approve,
track, and analyze – all in one place.
- Policy-based booking by seniority or role
- Real-time traveler tracking & alerts
- Secure data compliance (ISO 27001, PCI DSS, GDPR)
- Approval routing + pre/post trip reporting
- Mobile and desktop ready for on-the-go updates
A booking experience designed by EAs
From search to approval, our booking tool was built with direct input from executive assistants.
Multi-policy travel support
Many financial firms manage multiple travel policies – often segmented by role, region, or seniority. Our platform supports this complexity without confusion.
- Book according to role-specific entitlements
- Ensure compliance while maintaining flexibility
- Pre-loaded preferences and rules by traveler group
- Approvals routed by business unit or budget authority
Exclusive rates, upgrades, and perks
Exceptional value that doesn’t cost extra.
That’s why our standard travel service includes perks and experiences typically only reserved for a handful of VIPs by many providers.
All travelers benefit from the following rates and perks:
- Negotiated airfare and hotel rates
- Room upgrades, seat clearance, early check-in
- Waitlist management and loyalty optimization
- Help with disruptions, delays, or lost items
Optional VIP services for your top travelers
For executive leadership, key accounts, or advisory leads, we offer optional, concierge-level VIP services, including:
- Airport meet & greet or immigration fast-track
- Trip reconfirmations, reminders, and priority handling
- Personal concierge coordination (by request)
Real-time rebooking when plans change
Fast, flexible rebooking – because plans change
Whether you’re managing investor tours, rescheduled board meetings, or global compliance reviews, our team is ready.
Common use cases we support:
- Multi-country investment tours with frequent adjustments
- Financial roadshows requiring full hotel floors or aircraft cabins
- Executive travelers with strict preferences and loyalty tiers
- Real-time rebooking for delayed meetings or itinerary shifts
- Travel tied to regulatory or investor-facing obligations
“I just want you to know that I appreciate all your hard work and how you are always willing to help and listen and work through the issues. We are in good hands with you.”
“THANK YOU, truly. You’re so on top everything and great to work with. I'm grateful because working with [my traveler] is like spinning 90 plates and then some.”
“I had such a complex roadshow and I was not disappointed. Everything worked seamlessly. It shows how well the team communicates among each other which makes it a great experience for the customer.”
"It has been an absolute pleasure working with you throughout the discovery, implementation, and rollout phases of our new TMC. I want to sincerely thank you for your continued support, guidance, and collaboration during this major transition. We’ve already received incredibly positive feedback, an encouraging reflection of the hard work and alignment that brought this initiative to life."
Let’s schedule a call
The travel partner of choice for financial services
With unmatched service, industry-specific expertise, and intuitive technology, Reed & Mackay is the trusted travel management partner for private equity, hedge funds, and financial institutions around the world.
Ready to elevate your firm’s travel experience?