Faced with significant travel disruption following the Heathrow airport closure, our teams ensured clients were quickly communicated with, reassured and, most importantly, on their way.
Read just a few of the many positive experiences clients had with our teams during this challenging time.
We’re dedicated to ensuring our clients are at the heart of everything we do. Being a partner that acts as an extension of your team, delivering seamless travel experiences.
“Thank you very much to the Reed & Mackay team for your help during [the Heathrow closure] and throughout the weekend supporting us to solve all doubts, issue a plan B and follow up, informing us promptly of everything.”
“Please extend my deepest gratitude to all teams who worked tirelessly around the clock during the Heathrow closure. I was very impressed with their professionalism and level of service provided during such stressful time.”
“Your service was truly exceptional – super quick and incredibly helpful and I wanted to make sure you know how much it meant to us. I was genuinely impressed with your dedication and efficiency in handling the situation, which made a significant difference in travel plans. It's not every day we come across such outstanding support, and I felt compelled to express my gratitude.”
“I’ve lived through enough of these events in the past to know a crisis is always the moment the travel desk rises to, and exceeds, the occasion. It therefore comes as no surprise, but fantastic job by the team.”
“Luckily we didn’t have any travellers affected by the incident at Heathrow, but I wanted to provide feedback regardless. The communications we received from Reed & Macaky in relation to the incident were excellent. Timely, clear and concise. And a special shout out to the operations team who kept us informed before the automatic update emails were sent out – impeccable service as usual.
Mail hello@reedmackay.com to discuss all your corporate travel and event management needs.
