TMC aligns teams to prepare for next chapter of growth
LONDON, 2 April 2025 – Reed & Mackay, a global leader in corporate travel and event management, is strengthening its focus on growth with the rapid expansion of its global sales and marketing team. Following his appointment as Chief Revenue Officer in November 2024, Kieran Hartwell has led the expansion and alignment of the Sales and Marketing teams, accelerating senior appointments across all key markets to drive the company’s global growth efforts.
Helping to drive Reed & Mackay’s growth across Europe is the company’s new Director of European Development, Joanna Hillman, who will oversee the Sales teams from each of the company’s European markets. Most recently, Hillman spent more than 25 years at CWT where she focused on sales and business development.
After 10 years at Corporate Travel Management (CTM), Emmie Mees has joined Reed & Mackay as Director of Global Sales and will leverage her exceptional sales and business development experience to focus on the mid-market multinational space.
With the company merging its Meetings & Events sales proposition with its transient business travel sales — to provide a more seamless customer experience and client solution — Reed & Mackay is pleased to welcome Daisy Crane, who joins the company as Senior Manager of Meetings & Events, Strategy and Consulting. Crane brings more than 15 years’ experience in strategic meetings management at Amex GBT. Also joining the UK team is Global Director of Growth Marketing, Sandhya Shyam, who brings extensive experience in driving acquisition and customer growth for technology businesses across multiple verticals, including retail.
As Reed & Mackay continues to accelerate its growth investment in North America, it welcomes to the Sales team two new Vice Presidents of Business Development, Trevor Fleming and Rob Scales. Fleming comes to Reed & Mackay with extensive experience in the travel technology space, most recently Travelport, and will focus on Reed & Mackay’s sales across the Midwest and West Coast. Scales brings with him nearly two decades of experience in travel, meetings and events programme development, including tenures at CTM, FCM Meetings & Events and serving on the GBTA Committee. He is focused on Reed & Mackay’s core legal sector and is based on the East Coast.
All of these appointments are part of Reed & Mackay’s ongoing investments in competitive growth as the company continues to expand globally and redefine the corporate travel and events experience.
“Our customers are increasingly looking for us to deliver a highly unified approach to how we talk about ourselves and how we operate,” said Kieran Hartwell, Chief Revenue Officer at Reed & Mackay. “At the same time, we are hyper focused on continuing the ambitious trajectory that we’ve set for ourselves. By leveraging the collective strengths of our people, in combination with the strategic focus on growth across all markets, we are confident that we can maximise the delivery of our truly premium experience for our current and prospective clients.”
Reed & Mackay is keenly focused on strengthening its synergies between the UK and US markets, which are the two biggest growth engines for the business. And, in recent years, the TMC has established a growing presence in mainland Europe, with wholly owned offices in Spain, France, Sweden, Germany and Italy, and led by several key appointments and technology investments. By focusing on local-market language specialisations, increased technology offerings and strong brand partnerships, Reed & Mackay continues to accelerate its European expansion.
About Reed & Mackay
Reed & Mackay delivers service-led corporate travel, people-focused technology, and award-winning event solutions across the globe. As part of the Navan Group, we believe in travel made easy, and in software designed for the people who use it. Reed & Mackay combines inspired service with state-of-the-art technology to create a level of travel and event management like no other and with a prestigious client base across financial, legal, insurance, marine and energy, and media sectors. Read more: www.reedmackay.com.
For media inquiries, please contact: sandhyashyam@reedmackay.com and maryryan@reedmackay.com
