REPORTING TO: SENIOR COMMERCIAL MANAGER
OFFICE LOCATION: HOMEWORKER
Reed & Mackay leads the global travel and event management arena with extraodinary service and
proprietary, client-led technology. Ranked first in the Sunday Times International Fast Track 2020, we
are a business that is always looking forwards, while ensuring that we’re everything that our clients
need today. In May 2021, we became part of the Navan, and together we are setting the agenda for the
future of business travel.
This position presents an opportunity to take on a varied administrative role within a vibrant and
motivated Business Support team. You will be expected to provide a professional and friendly
environment for R&M staff and guests, whilst ensuring all guests and incoming callers are promptly
assisted and made to feel welcome.
Please note, this position will operate West Coast hours (12pm-8:30pm PST)
KEY RESPONSIBILITIES:
- Play a pivotal role in the development and success of the International Fares department.
- Proactively optimize fare opportunities across all our global markets
- Support all global locations and hours when required.
- Seek out fare saving and income opportunities across all points of sale including the ability to
manually calculate fares and commission levels. - Take an enthusiastic approach to personal development amongst an ever-evolving fares
landscape and review new optimization streams. - Understand the rules of engagement with different airlines ensuring fares knowledge remains
ahead of the curve
SKILLS & KNOWLEDGE REQUIREMENTS:
- A self-starter with an entrepreneurial approach and a positive ‘can do’ attitude.
- Results orientated.
- Experience of working within an International Fares team
- Knowledge of ARC and US Commissions advantageous
- Advanced knowledge of multi market offerings and commercial levers on wider commercial
contracts including use of net fare contracts, supplier commission contracts, tactical fares,
inclusive fare types and consolidator contracts - Experience of working in native Sabre and Amadeus
- Experience of ticketing and reissues in a GDS environment
- Experience of Slack, Zoom and G-Suite
- BA Fares and Ticketing Qualification or equivalent
- High level of commercial acumen with the ability to make snap decisions under pressure.
- A robust analytical skill set, with a penchant for complex problem solving and thinking outside
the box. - A team player
- An independent thinker with the proven ability to work on your own initiative without the need
for significant supervision. - Strong attention to detail and a conscientious approach
Reed & Mackay is proud to be an equal-opportunity employer. We welcome applicants regardless of
race, color, religion, sex, national origin, age, disability, citizenship, veteran status, gender identity or
expression, marital status, sexual orientation, genetics, and any other federal, state, or local protected
class.
