When multiple people travel to one location for work or an event – as frequently seen in the Energy & Marine space – the complexities involved can inevitably mount up. To manage this challenge, Reed & Mackay has created dedicated crew travel technology for our Energy & Marine clients, which includes the Unique Crew ID.
This unique identifier in our technology ecosystem can link all passengers to a particular journey or event. This then allows travel bookers to extract crew sheets directly based on this reference. Our consultants can see all bookings linked to a job and give a total crew change cost.
And that’s not all. In addition to this, our Unique Crew ID can solve additional challenges travel bookers in the Energy & Marine space may face.
Challenge 1: Keeping on top of all the frequent changes to crew travel
Solution: At the click of a button, the Unique Crew ID technology presents bookers with all the data they need in one screenshot and allows them to filter their data in a way that works best for their organisation. Allowing travel bookings to be agile and flexible leads to improved efficiency and also significant time savings.
Challenge 2: Ensuring traveller data is always accurate
Solution: There can, occasionally, be a risk of human error when repeatedly entering manual data into multiple sources, particularly as crew travel changes occur so frequently. The Unique Crew ID enables bookers to update master documents with live traveller data, as well as internal data. This ensures it becomes a workable document that allows travel bookers to put in their own detail and feedback, which is easily extractable in Excel format.
Challenge 3: Easily keeping track of all your travellers
Solution: As well as this crew travel technology’s ability to identify all travellers linked to one trip mobilisation or an event, Reed & Mackay clients also have access to our traveller tracking technology and live travel updates. Plus, clients have access to our in-house 24/7/365 incident management unit, which provides continuous support for your travellers.
Did you know?…
Even though Unique Crew ID was created for clients in the Energy & Marine space, it can benefit organisations across other sectors too.
Reed & Mackay client SKAO Travel Support Manager Karen Evans explains how.
“We’re working on a high-profile event in South Africa, which has people attending from all over the world. Usually, we’d have to consult multiple documents to align where and when everyone is travelling, then download it all into one central, usable document. While this does work, with so many changes occurring in the lead up to the event, it becomes time-consuming and there was the potential for inaccuracies with so many changes coming through.
“Reed & Mackay General Manager for Energy & Marine Graeme Fyvie then shared Unique Crew ID with me and it changed everything!
Easy-to-use technology
“The simplicity of the tool is everything. And the accuracy element is also so important. When I’m asked for updated information on the event, I can pull it together in an instant and I know it’s with the most up-to-date information.
“Another advantage to the technology is it offers a cell format that users can include additional data without locking it into a PDF, which would make it non-usable. And that was a really important element for us.
“Furthermore, from a health and safety perspective, we use Reed & Mackay’s traveller tracking tool and, alongside this technology, we can immediately see where our travellers are, which is important for duty of care.
“I can see how effective this tool must be for the Energy & Marine sector. It’s such a time saver, avoids duplication and all your data is streamlined. It’s been revolutionary for our team.”
Fyvie adds: “We’re always looking at how we can make clients’ lives easier. With the fundamentals working well for the Energy & Marine sector, we can then re-evaluate where else in the business it can add value. SKAO is a prime example. We can take the core function of Unique Crew ID and develop it for corporate clients too.”
Find out more about how our central hub and crew travel technology provides you with live information for a one-stop view of your travel programme.
Get in touch
Or email DavidHutton@reedmackay.com to discuss all of your Energy & Marine travel and event management needs.
