Customer first: that’s the Reed & Mackay approach. Facing a challenge while travelling? Our team will go the extra mile to deliver a solution. Don’t just take our word for it. Read some of our clients’ stories to find out more about their experiences with us.
We’re dedicated to ensuring our clients are at the heart of everything we do. Being a partner that acts as an extension of your team, delivering seamless travel experiences.
“[Your team] has been incredibly helpful, from booking hotels, chauffeurs, answering countless not-your-standard-style questions and dealing with last-minute changes/updates. They kept on top of everything and were a huge help.”
“A huge thanks to the team. I’ve had a string of flight cancellations in the last few months and every time you guys have worked wonders to get me moving again in a short space of time. Making it to meetings and getting home to my kids on the day I told them I would is really important; I’m extremely grateful for the support you provided.”
"I consistently receive outstanding service. My consultant is always friendly, knowledgeable and takes time to understand [my travellers’] needs, providing invaluable information, which helps me make informed decisions. Her dedication feels personalised."
"Your consultant was incredibly helpful, going out of her way to help us [with flight changes]. Your consultant did everything she could and miraculously managed to get a flight at a reasonable price with a flight change fee. She is always so lovely and helpful on the phone, and she really went out of her way to help - amazing customer service."
“We were really happy with the results of your efforts keeping an eye out for a cheaper refundable flight. Thanks very much for your excellent assistance with this.”
Mail hello@reedmackay.com to discuss all your corporate travel and event management needs.
