Why us

Our approach, it’s personal

Global business, family values

Victoria O’Rourke

Global HR Director

With a remarkable career spanning over 20 years and holding the designation of Advanced Chartered Member of the CIPD, Victoria O’Rourke brings a wealth of experience to her role as Global HR Director.

Since joining Reed & Mackay in 1996, Victoria has been entrusted with steering Reed & Mackay’s overall human resources strategy. Her responsibilities encompass talent acquisition and development, organisational and cultural development, as well as HR operations across the global footprint of Reed & Mackay’s multinational offices.

Victoria recognises the significance of creating an environment that nurtures well-being, inclusion, and a sense of belonging. This commitment is central to the success of Reed & Mackay’s engagement and retention strategies.

Victoria, along with her dedicated People team, plays a pivotal role in advising, guiding, and supporting the Leadership and Management teams. Their focus is on adopting best HR practices across the entire Reed & Mackay Group, closely aligned with the company’s distinctive management styles, culture, and core values.

Victoria is dedicated to ensuring that every employee can bring their authentic self to work.

Connect with Victoria on LinkedIn

People Department

At the heart of Reed & Mackay’s success is its People team, a dynamic group dedicated to cultivating a workplace where talent thrives, diversity is embraced, and every employee’s journey is valued.

Human Resources: The HR team at Reed & Mackay is the cornerstone of employee relations and have a deep-seated commitment to the firm’s growth and culture.

Learning and Development: The Learning and Development team works closely with HR to provide clear and robust development pathways for employees. They focus on creating coaching skills and growth opportunities for leaders at all levels, ensuring that the workforce is equipped to meet the evolving demands of the travel management and events industry.

Equality, Diversity, and Inclusion: Reed & Mackay’s dedication to EDI is evident in our leadership philosophy, which emphasises the importance of diverse backgrounds and experiences. This commitment creates a workplace where everyone can belong and be their authentic selves, fostering an environment of fairness and respect.

Employee Experience: Beyond the Workplace Understanding that the employee experience extends beyond the workplace, the HR team ensures that Reed & Mackay is not just a place to work but a community where employees feel valued and part of something larger. The team’s efforts in employee engagement, performance management, and career progression opportunities are a testament to this belief.

The People team at Reed & Mackay is more than a functional department; it’s a strategic partner that plays a pivotal role in the company’s journey. From nurturing talent and developing careers to championing diversity and enriching the employee experience, the team’s multifaceted approach is a driving force behind Reed & Mackay’s esteemed reputation in the business travel and events sector.