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Our clients’ stories

Facing a challenge with travelling on a business trip? Our team will go the extra mile to find and deliver a solution. 

Our clients are at the heart of everything we do. We’re a partner that acts as an extension of your team, flexing to deliver seamless travel experiences.

Find out more from our clients about how we’ve solved their complex travel challenges.

Customer first: that’s the Reed & Mackay approach

“I cannot commend [your consultant] enough. They are thorough, have great attention to detail and are proactive. But where they really deliver is on their commercial acumen and calm. I was up against it this week - but there were no safer hands I would rather be in than theirs - thank you.”

Woman in an office on a call to a customer
person using corporate travel technology

“Impressed with how our implementation process is going and especially with the experience, knowledge and professionalism that [the team] has shown throughout. We’ve been given valuable advice throughout each step of the process and they have a real understanding of our business and what we wanted to achieve – we couldn’t have done it without [them].”

“Passing on our thanks and appreciation for how the invoicing issue has been resolved. Everything has been dealt with so quickly that we have been at a stage for a good few weeks now of having smaller weekly batches with only the odd query, which has been a massive relief for me. So it goes to show that whatever you guys have put in place is working.”

“Your consultant went above and beyond for making my last trip to London happen. There was less than a week to go with very few flights available, we had a call and found suitable timeslots on the spot. I realise the deadlines were super tight, but you went above and beyond to have the trip booked. Five-star service!”

“Your consultant was very helpful booking travel for our director. As it’s been Holi week, the flights were very difficult to find and we were talking until 9pm to sort out these bookings. I was hugely supported out of hours by your consultant, on their own time, with this really sensitive booking, I cannot tell you how grateful I am to be supported like this.”

People at an airport terminal

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