Reporting to: Product Manager
Office Location: London, UK
Reed & Mackay leads the global travel and event management arena with extraordinary service and proprietary, client-led technology. Ranked first in the Sunday Times International Fast Track 2020, we are a business that is always looking forwards, while ensuring that we’re everything that our clients need today. In May 2021, we became part of Navan (formerly TripActions), and together we are setting the agenda for the future of business travel.
PURPOSE OF THE ROLE:
The Product Manager (Sustainability) role will focus on solving problems that are aligned to the product vision
and objectives. An important part of this role will include identifying and solving problems by working with
customers, stakeholders, and relevant technical resources. The Product Manager will define the objectives key
results and will be responsible for the team to work through concepting the ideas through to the delivery and
measurement of success.
KEY RESPONSIBILITIES:
- Gather and prioritise Sustainability product requirements from customers, stakeholders and other
resources. - Develop Sustainability product strategies and roadmaps that align with company goals and customer
needs. - Conduct market research to identify customer needs and competitive landscape.
- Work closely with cross-functional teams including engineering, design, sales, operations, marketing,
support and operations. - Manage the product development life cycle, including planning, design, development, testing and launch.
- Ensure that our products maintain high levels of quality.
- Responsible for creating and measuring key results.
- Responsible for communicating objectives and key results progress through regular checkpoints.
- Innovating new product ideas and/or product changes
- Promote knowledge sharing and ensure that documentation is captured and updated regularly in line with
implemented changes. - Monitor product performance and usage data to identify opportunities for improvement and growth.
- Stay up-to-date on industry trends, emerging technologies, and best practices in Sustainability product
management. - Act as a product evangelist to build awareness and understanding, delivering updates and assisting
stakeholders. - Lead, mentor, train & support team members.
WHAT WE’RE LOOKING FOR:
- Strong understanding and experience in working with Sustainability tools/products
- 3+ years as a Product Manager within a software environment.
- Strong analytical and problem-solving skills.
- Strong knowledge of product development processes, including product planning, design, development
and launch. - Ability to work effectively in cross-functional teams.
- Demonstrated ability to manage multiple projects simultaneously and prioritise tasks.
- Experience with Agile development methodologies.
- Experience with product analytics and data analysis tools.
- Ability to solve problems practically and deal with a variety of complex situations and translate product
needs to relevant teams. - Demonstrated excellent collaboration, negotiation, and conflict resolution skills.
- Excellent presentation skills facilitate workshops and solution sessions.
- Ability to communicate effectively and confidently with individuals at all organisational levels.
- Thrive in a fast-paced environment.
