Reporting to: HEAD OF CLIENT ENGAGEMENTS, EVENTS
Position Type: Full time, London
Reed & Mackay leads the global travel and event management area with extraordinary service and proprietary, client-led technology. Ranked first in the Sunday Times International Fast Track 2020, we are a business that is always looking forwards, while ensuring that we’re everything that our clients need today. In May 2021, we became part of Navan (formerly TripActions), and together we are setting the agenda for the future of business travel.
JOB PURPOSE:
We are looking for a highly organised and detail-oriented Project Support Assistant to support the smooth and efficient running of our busy events business. This junior-level, hybrid role is perfect for someone with experience in an events environment who enjoys supporting others and improving the way things work behind the scenes.
Working closely with our Leadership Teams, you’ll help deliver small-scale projects, streamline internal processes, and manage essential admin tasks — ensuring that our operations team can focus on delivering exceptional events.
This is not a client-facing or event delivery role, but one that plays a critical part in how the team functions day to day.
KEY RESPONSIBILITIES:
- Provide admin and project support to the leadership teams.
- Coordinate internal documents, trackers, and schedules to support the team’s efficiency.
- Help ensure internal systems and processes are up to date and working smoothly.
- Support with data entry, file management, and internal communications.
- Assist in gathering information, quotes, or materials for internal projects.
- Work with Microsoft Office tools (especially Teams, Excel, Outlook, and PowerPoint) to support day-to-day operations.
- Help track deadlines, deliverables, and priorities across internal projects.
WHAT WE’RE LOOKING FOR:
- Experience in an events environment or support function within an events team (preferred).
- Excellent attention to detail and organisational skills.
- Confident working with Microsoft Office (especially Outlook, Excel, and PowerPoint).
- A team player with a can-do attitude and willingness to help wherever needed.
- Strong time management and communication skills.
- Proactive mindset with an interest in improving how things are done.
INTERNAL RESPONSIBILITIES:
Responsible for compliance to Reed & Mackay’s certification programmes and policies.
