{"id":79395,"date":"2025-08-14T14:15:03","date_gmt":"2025-08-14T13:15:03","guid":{"rendered":"https:\/\/reedmackay.com\/?p=79395"},"modified":"2025-08-19T10:16:23","modified_gmt":"2025-08-19T09:16:23","slug":"customer-success-stories-2","status":"publish","type":"post","link":"https:\/\/reedmackay.com\/us\/customer-success-stories-2","title":{"rendered":"Customer success stories"},"content":{"rendered":"\t\t
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We act as an extension of your team, responding swiftly to deliver exceptional travel experiences. As your trusted travel management partner, our client-first approach ensures every journey is put together with precision, keeping your business travel needs at the heart of everything we do.<\/p>

This month, hear directly from our clients about how our expert travel consultants have helped them stay connected and on the move across the globe.<\/p>

Customer first: that’s the Reed & Mackay approach<\/strong><\/a>.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\"The whole Reed & Mackay team does a great job for us every day. Yesterday your consultant went above and beyond for us when we needed someone to work some real magic, in order to make it possible for our employee to travel to New York to secure a new client for us.\" \t\t\t<\/p>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\tClient from the financial services <\/span><\/b> sector<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\"The complicated travel arrangements for [our travellers] would have been much more stressful without you on hand! Getting them out of India recently at short notice, and finding seats on a plane, was nothing short of a miracle. Without you taking ownership of it my life would have been much more difficult. It\u2019s always done with good humour and grace, which is invaluable.\"\t\t\t<\/p>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\tClient from the technology sector<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\"An associate I work with had an issue with checking in online through an airline; it was saying her ticket was invalid. Her trip was very important and she was nervous she wouldn\u2019t be able to fly out for her meeting in New York. I reached out to Reed & Mackay who were extremely helpful. The consultant was patient, kind and understanding, going above and beyond in helping to get this issue resolved during a stressful situation on a Sunday morning.\"\t\t\t<\/p>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\tClient from the legal sector<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\"Thank you for the support these past weeks with the flights and the changes. The support you provide is invaluable and the efficiency and communication is second to none. Thanks again for your understanding and flexibility.\" \t\t\t<\/p>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\tClient from the luxury goods sector<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\"My flight to Chicago was cancelled yesterday and your consultant was incredibly professional, patient and communicated well with me. They made what was less than a pleasant situation significantly less stressful. I am really thankful to him for his support and his calm approach.\"\t\t\t<\/p>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\tClient from the financial services sector<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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If you’d like your business travellers to experience the same premium service…<\/strong><\/h3>

Get in touch<\/a><\/strong><\/h3>

Mail hello@reedmackay.com<\/a> to discuss all your corporate travel<\/a> and event management<\/a> needs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\"Conference<\/div>\n\t\t<\/a>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\tEvent\u00a0success\u00a0checklist: how to make corporate events\u00a0drive business growth\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\n\t\t\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t
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\"Bleisure<\/div>\n\t\t<\/a>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\tBleisure travel policies: everything you need to know\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\n\t\t\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t
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\"travel<\/div>\n\t\t<\/a>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\tTravel regulations and visa updates every corporate travel buyer should know for 2026\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\n\t\t\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

We act as an extension of your team, responding swiftly to deliver exceptional travel experiences. As your trusted travel management partner, our client-first approach ensures<\/p>\n","protected":false},"author":19,"featured_media":77344,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"categories":[171,212],"tags":[926,1131],"class_list":["post-79395","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-articles-us","category-case-studies-us","tag-corporate-travel-us","tag-testimonials-us"],"yoast_head":"\nCustomer success stories | Reed & Mackay<\/title>\n<meta name=\"description\" content=\"Explore more of our clients' feedback on how we solved the challenges they faced with their corporate travel programmes in the last month.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/reedmackay.com\/us\/customer-success-stories-2\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Our clients' stories\" \/>\n<meta property=\"og:description\" content=\"Discover more of our clients' stories, sharing how we solved the challenges they faced with their corporate travel programmes this month.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/reedmackay.com\/us\/customer-success-stories-2\" \/>\n<meta property=\"og:site_name\" content=\"Reed & Mackay\" \/>\n<meta property=\"article:published_time\" content=\"2025-08-14T13:15:03+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-19T09:16:23+00:00\" \/>\n<meta property=\"og:image\" 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