{"id":77835,"date":"2025-07-22T12:39:07","date_gmt":"2025-07-22T11:39:07","guid":{"rendered":"https:\/\/reedmackay.com\/?p=77835"},"modified":"2025-07-29T16:27:15","modified_gmt":"2025-07-29T15:27:15","slug":"customer-success-stories","status":"publish","type":"post","link":"https:\/\/reedmackay.com\/us\/customer-success-stories","title":{"rendered":"Customer success stories"},"content":{"rendered":"\t\t
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As a trusted travel management partner, we operate as an extension of your team, responding swiftly to deliver exceptional travel experiences. Our client-first approach ensures every journey is tailored with precision, keeping your business travel needs at the core of our service.<\/p>

Discover what our clients are saying this month about how our expert travel consultants have helped them stay connected and on the move across the globe.\u00a0<\/p>

Customer first: that’s the Reed & Mackay approach<\/strong><\/a>.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\"I\u2019ve been impressed at the progress your consultant has made aligning new operational teams and geographies with our high operational expectations. They\u2019ve worked extended hours to make relationships stick around the global network, anticipating and resolving problems before they became critical. I should add that service on the UK contract has not slipped during this period. All in all a strong year from a very capable team who make the difficult look easy.\"\t\t\t<\/p>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\tClient from the legal <\/span><\/b> sector<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Female\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Man\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\"Your consultant\u2019s kind words have had such an impact on me and a lasting positive impression. They\u2019ve always been so helpful, incredibly friendly and warm. There was no task that was ever too much to help with, from being stranded in a hotel over the company card not going through and saving the day, to always aiming to get me on the early train and home on time and safely.\"\t\t\t<\/p>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\tClient from the personal care sector<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\"I wanted to highlight how much of an asset your consultant is to our account. They go above and beyond to assist me with arranging travel for two partners. Their assistance has been exceptional, nothing is too much trouble, they know the account well enough now to make independent decisions, which significantly speeds up the booking process. We all trust their expertise.\" \t\t\t<\/p>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\tClient from the legal sector<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\"You\u2019ve been amazing to work with. I remember working with Reed & Mackay back in 2019 [too]! Thank you for all your hard work for us. I wouldn\u2019t hesitate to work with you or recommend Reed & Mackay to anyone in the future.\" \t\t\t<\/p>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\tClient from the financial services sector<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\"Your consultant has been extremely helpful, going out of their way to learn our travelers' travel preferences and offering alternative comparable suggestions that will save us money on flight fares. Even though it was 45 minutes after they were due to leave for the day they called our traveler back as they knew she needed to lock in the flights urgently.\"\t\t\t<\/p>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\tClient from the legal sector<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Plane\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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If you’d like your business travelers to experience the same premium service…<\/strong><\/h3>

Get in touch<\/a><\/strong><\/h3>

Email us at helloUS@reedmackay.com<\/a> to discuss all your corporate travel<\/a> and event management<\/a> needs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\"Conference<\/div>\n\t\t<\/a>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\tEvent\u00a0success\u00a0checklist: how to make corporate events\u00a0drive business growth\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\n\t\t\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t
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\"Bleisure<\/div>\n\t\t<\/a>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\tBleisure travel policies: everything you need to know\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\n\t\t\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t
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\"travel<\/div>\n\t\t<\/a>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\tTravel regulations and visa updates every corporate travel buyer should know for 2026\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\n\t\t\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

As a trusted travel management partner, we operate as an extension of your team, responding swiftly to deliver exceptional travel experiences. Our client-first approach ensures<\/p>\n","protected":false},"author":19,"featured_media":70041,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"categories":[171,212],"tags":[926,1131],"class_list":["post-77835","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-articles-us","category-case-studies-us","tag-corporate-travel-us","tag-testimonials-us"],"yoast_head":"\nCustomer success stories | Reed & Mackay<\/title>\n<meta name=\"description\" content=\"Explore more of our clients' feedback on how we solved the challenges they faced with their corporate travel programmes in the last 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