{"id":47452,"date":"2024-03-21T15:36:15","date_gmt":"2024-03-21T15:36:15","guid":{"rendered":"https:\/\/reedmackay.com\/?p=47452"},"modified":"2024-03-25T09:11:39","modified_gmt":"2024-03-25T09:11:39","slug":"okad-trygghet-med-rm-protect","status":"publish","type":"post","link":"https:\/\/reedmackay.com\/sv\/okad-trygghet-med-rm-protect","title":{"rendered":"\u00d6kad trygghet med ”R&M\/Protect”"},"content":{"rendered":"\t\t
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Flygbolagskonkurser, strejker och naturkatastrofer. Det finns m\u00e5nga h\u00e4ndelser i v\u00e4rlden som kan p\u00e5verka aff\u00e4rsresandet och resen\u00e4rernas s\u00e4kerhet. Som kund hos Reed & Mackay har du tillg\u00e5ng till ett s\u00e4kerhetsteam (IMU), som dygnet runt bevakar h\u00e4ndelser och erbjuder snabba l\u00f6sningar.  Inom kort lanseras denna tj\u00e4nst \u00e4ven f\u00f6r Reed & Mackays kunder i Norden.<\/strong><\/p>\n\n\n\n

Den digitala tj\u00e4nsten – \u201dR&M\/Protect\u201d \u00e4r en plattform som rapporterar aktuella reserisker och drivs i samarbete med Crisis 24, en av v\u00e4rldens ledande specialister p\u00e5 reses\u00e4kerhet. Dessutom finns Reed & Mackays egna s\u00e4kerhetsteam (Incident Management Unit, IMU), som bevakar och rapporterar om h\u00e4ndelser \u00f6ver hela v\u00e4rlden.<\/p>\n\n\n\n

\u2013 Eftersom det h\u00e4r inte \u00e4r en outsourcad tj\u00e4nst finns vi tillg\u00e4ngliga dygnet runt och kan h\u00e5lla koll p\u00e5 allt som kan p\u00e5verka v\u00e5ra kunders resplaner, vilket \u00e4r avg\u00f6rande i dagens geopolitiska situation, s\u00e4ger Michelle Harrison, teamledare f\u00f6r IMU p\u00e5 Reed & Mackay i London, och till\u00e4gger:
\u2013 Alla som registrerar sig p\u00e5 \u201dR&M\/Protect\u201d f\u00e5r ocks\u00e5 l\u00f6pande aviseringar med eventuella reserisker.

S\u00e4kerhetsteamet h\u00e5ller koll p\u00e5 allt som kan p\u00e5verka resen\u00e4rerna, allt ifr\u00e5n d\u00e5ligt v\u00e4der till resest\u00f6rningar, strejker och naturkatastrofer. Under det senaste \u00e5ret har s\u00e4kerhetsteamet (IMU) skickat cirka 3 000 resevarningar till kunder.<\/p>\n\n\n\n

Hur jobbar IMU-teamet?<\/strong><\/h2>\n\n\n\n

Teamet \u00f6vervakar h\u00e4ndelser och incidenter genom globala nyhetsfl\u00f6den mellan klockan 5.30 p\u00e5 morgonen till 21.00 p\u00e5 kv\u00e4llen. D\u00e4refter \u00e4r det Reed & Mackays internationella supportteam som f\u00f6ljer nattens h\u00e4ndelseutveckling via Emergency Travel Service (ETS), och vid behov rapporterar st\u00f6rre h\u00e4ndelser.

IMU-teamet kontrollerar alltid information fr\u00e5n minst tv\u00e5 k\u00e4llor innan de kontaktar aff\u00e4rsreses\u00e4ljare och kunder f\u00f6r att ge praktiska r\u00e5d. Det inneb\u00e4r att du som kund alltid blir informerad och uppdaterad \u2013 oavsett var i v\u00e4rlden du befinner sig. M\u00e5let \u00e4r att du alltid ska f\u00e5 ett s\u00e4kert resealternativ f\u00f6r att komma fram till din destination.

IMU-teamet \u00e4r ocks\u00e5 involverade i att sammanst\u00e4lla och regelbundet g\u00f6ra riskbed\u00f6mningar av l\u00e4nder och destinationer som anses vara i \u201driskzonen\u201d, och n\u00e4r en kund registrerar sig till att ta emot riskmeddelanden kommer f\u00f6retagets reseansvarige att f\u00e5 ett e-postmeddelande n\u00e4r en medarbetare har gjort en bokning till en s\u00e5 kallad \u201driskdestination\u201d.\u00a0<\/p>\n\n\n\n

Flygbolagskonkurs gjorde passagerare strandsatta<\/strong><\/h2>\n\n\n\n

Det senaste \u00e5ret har IMU-teamet uppm\u00e4rksammat kunder p\u00e5 flera h\u00e4ndelser som fick stora konsekvenser p\u00e5 resandet. I januari 2023 gick flygbolaget FlyBe i konkurs. Det resulterade i att alla flygningar st\u00e4lldes in och att hundratals passagerare blev strandsatta.
\u2013 H\u00e4ndelsen intr\u00e4ffade dessutom tidigt en l\u00f6rdagsmorgon. Men bara n\u00e5gra minuter efter att nyheten kom ut publicerade IMU-teamet snabbt rapporter om vilka som drabbats av de inst\u00e4llda flygningarna, och s\u00e5g sedan till att aff\u00e4rsreses\u00e4ljarna kunde n\u00e5 resen\u00e4rerna och f\u00f6resl\u00e5 alternativa flygningar. Eftersom andra passagerare ocks\u00e5 skulle b\u00f6rja s\u00f6ka efter nya flyg var det viktigt att n\u00e5 fram snabbt. Tack vare teamets proaktivitet hade kunderna blivit inbokade p\u00e5 nya flygningar redan i slutet av dagen, s\u00e4ger Michelle Harrison.<\/p>\n\n\n\n

Naturkatastrofer p\u00e5verkar resandet<\/strong><\/h2>\n\n\n\n

I februari 2023 drabbades Turkiet och Syrien av f\u00f6r\u00f6dande jordb\u00e4vningar. Det resulterade bland annat i st\u00f6rningar i flygningarna mot Istanbul.\u00a0
\u2013\u00a0Jordb\u00e4vningen intr\u00e4ffade under en helg. Men IMU-teamet kontrollerade direkt om n\u00e5gra kunder var p\u00e5verkade och \u00e4ndringar i resplanen hanterades sedan av ETS-teamet, s\u00e4ger Michelle Harrison.

Lite senare p\u00e5 v\u00e5ren intr\u00e4ffade ocks\u00e5 en kraftig jordb\u00e4vning i Guayaquil, Ecuador, samtidigt som en Reed & Mackay-resen\u00e4r var p\u00e5 v\u00e4g till staden. F\u00f6rutom att snabbt skicka en varning till kunden och kontrollera hans flygstatus, s\u00e5 kontaktade s\u00e4kerhetsteamet hans hotell f\u00f6r att f\u00e5 information om jordb\u00e4vningens omfattning. Denna dialog fortsatte sedan under hela dagen f\u00f6r att ta reda p\u00e5 om det f\u00f6rekommit n\u00e5gra efterskalv.<\/p>\n\n\n\n

J\u00e4rnv\u00e4gsstrejker och protester<\/strong><\/h2>\n\n\n\n

I b\u00f6rjan av 2023 har m\u00e5nga strejker och protester \u00e4gt rum i Europa, inte minst i Storbritannien. IMU-teamet har f\u00f6ljt utvecklingen noga och l\u00f6pande informerat Reed & Mackays aff\u00e4rsreses\u00e4ljare och kunder.
\u2013\u00a0J\u00e4rnv\u00e4gsstrejkerna i Storbritannien har st\u00e4llt till det rej\u00e4lt, och det \u00e4r inte bara t\u00e5gresorna som har p\u00e5verkats. De har ocks\u00e5 lett till mycket biltrafik, vilket vi har uppm\u00e4rksammat v\u00e5ra kunder p\u00e5. Dessutom har vi varnat resen\u00e4rer f\u00f6r alla strejker och protester om klimatkrisen och pensionsreformer det senaste \u00e5ret, till exempel i Frankrike och Tyskland, som ocks\u00e5 har p\u00e5verkat resandet, f\u00f6rklarar Michelle Harrison.<\/p>\n\n\n\n

Vill du veta mer om incidentrapporteringen och n\u00e4r ditt f\u00f6retag kan f\u00e5 tillg\u00e5ng till tj\u00e4nsten – kontakta oss<\/a> eller boka en demo<\/a>. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Se till att era resen\u00e4rer \u00e4r trygga p\u00e5 resan och att ni f\u00e5r uppdateringar om vad som h\u00e4nder i v\u00e4rlden. Reed and Mackay Protect ser till att ni \u00e4r st\u00e4ndigt uppdaterade och att ni f\u00e5r notiser om viktiga h\u00e4ndelser. <\/p>\n","protected":false},"author":29,"featured_media":46962,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"categories":[183,250],"tags":[704,185],"class_list":["post-47452","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-artiklar-sv","category-nyheter-sv","tag-sakerhet","tag-travel-sv"],"yoast_head":"\n\u00d6kad trygghet med "R&M\/Protect" | Reed & Mackay<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/reedmackay.com\/sv\/okad-trygghet-med-rm-protect\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u00d6kad trygghet med "R&M\/Protect" | Reed & Mackay\" \/>\n<meta property=\"og:description\" content=\"Se till att era resen\u00e4rer \u00e4r trygga p\u00e5 resan och att ni f\u00e5r uppdateringar om vad som h\u00e4nder i v\u00e4rlden. 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