{"id":74519,"date":"2025-05-21T11:50:22","date_gmt":"2025-05-21T10:50:22","guid":{"rendered":"https:\/\/reedmackay.com\/?page_id=74519"},"modified":"2025-05-21T11:52:05","modified_gmt":"2025-05-21T10:52:05","slug":"english-privacy-policy","status":"publish","type":"page","link":"https:\/\/reedmackay.com\/sv\/english-privacy-policy","title":{"rendered":"English Privacy Policy"},"content":{"rendered":"\t\t
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Reed & Mackay Privacy Notice<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Reed & Mackay respects the right to privacy and is committed to protecting the information we process that identifies you (\u201cPersonal Data\u201d). This privacy notice sets out the purposes for which we process Personal Data, how we look after your Personal Data processed through our website or use of our technology or services, and the rights you have as with regards to your Personal Data.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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1. IMPORTANT INFORMATION AND WHO WE ARE<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Reed & Mackay (\u201cR&M\u201d and\/or \u201cwe\u201d) is a Travel Management Company, providing corporate travel and event services (\u201cServices\u201d) to organisations. Where we have been engaged by your organisation, R&M\u2019s client (\u201cClient\u201d), to provide such Services, R&M will process Personal Data provided by and on behalf of our Clients to facilitate the provision of these Services. This relationship is subject to a written contract between R&M and our Client which forms the basis for the processing of Personal Data carried out by us. Under these circumstances, the Client is the Controller of data, and R&M operates as the Processor on their behalf. We process data under our Clients instructions to provide the Services they require.

The Services are made available pursuant to an arrangement between our Client and R&M whereby we act as agent. This means that we are required to pass Personal Data on to Travel Service Providers (as defined below). The relevant Travel Service Provider operates as a Controller in their own right and is directly responsible for the security of the Personal Data it receives, and for compliance with applicable law; R&M is not responsible for the acts or omissions of such Travel Service Providers.

There are select circumstances where R&M operate as a Controller. These are specific to R&M\u2019s capacity as an employer, and sometimes for the purposes of Client communications, marketing and Service improvement (see further below).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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2.THE DATA WE PROCESS<\/b><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We process Personal Data on behalf of our Clients and will need to send Personal Data to Travel Service Providers in order to fulfil travel requirements. Please see below a list of all the data items we may be required to collect depending on your travel needs:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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  1. Title, first name, surname, billing address, delivery address, email address and telephone numbers.<\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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    1. Bank account and payment details.\u00a0<\/li>
    2. Detailers of travel and event bookings, products and Services purchased.\u00a0<\/li>
    3. Destinations, locations and itineraries of travel or event.<\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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      1. Internet protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices used to access this website.\u00a0<\/li>
      2. Cookies.\u00a0<\/li>
      3. Information about how the website, products and Services are used.<\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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        1. Identity \u2013 title, first name, middle name, surname, gender date and place of birth, country of residence, nationality, marital status.<\/li>
        2. Passport \u2013 passport country, issue country, passport number, forename, middle names, surname, date of issue, date of expiry, biometric (Y\/N).<\/li>
        3. Visa (inc. ESTA, Redress, Schengen, Work Permit, Global Entry) \u2013 visa country, issue country, type of visa, document number, issue date and date of expiry.<\/li>
        4. TSA \u2013 TSA number, start date, expiry date.<\/li>
        5. Driving Licences \u2013 country, licence number, forename, middle name, surname, start date, expiry date, provisional (Y\/N), international (Y\/N).<\/li>
        6. ID Cards \u2013 country, ID card number, forename, middle name, surname, start date, expiry date.<\/li>
        7. Travel Preferences (inc. air, car, rail, Eurostar, hotel, accessibility requirements for trip) \u2013 seat type, seat allocation, meal preferences, home airport, online check-in preference, transmission, fuel\/aircon, satnav (Y\/N), coach number, room type, smoking\/non-smoking.<\/li>
        8. Vaccine information as required for bookings.\u00a0<\/li>
        9. Memberships\/loyalty cards \u2013 Service type, supplier, membership number, date of expiry, status, level.<\/li>
        10. Payment card details.<\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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          1. Communication preferences from us and our third parties, feedback and survey responses.<\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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            1. Calls to and from R&M may be recorded from time-to-time<\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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              We may also collect, use and share aggregated data such as statistical or demographic data. Aggregated data may be derived from Personal Data but is permanently anonymised and cannot directly or indirectly reveal your identity. For example, we may aggregate travel data for Management Information reports.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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              HOW WE COLLECT PERSONAL DATA<\/b><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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              We use different methods to collect data including through:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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              You or your organisation may share the Personal Data above with us by:\u00a0<\/p>

              1. Providing a HR feed<\/li>
              2. Corresponding with us by email, phone, post or otherwise<\/li>
              3. Through your use of our online booking tool<\/li><\/ol>

                We process this data on behalf of your organisation, as their Processor.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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                Through interactions with our websites, we automatically collect Technical and Usage Data on occasion about equipment, browsing actions and patterns. We collect this Personal Data by using cookies, and other similar technologies. Please see our cookie policy for further details.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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                We receive data identifying client organisations from various third parties, such as analytics from Google and Pardot, and public sources.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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                3. HOW WE USE PERSONAL DATA<\/strong><\/p>

                R&M will only use Personal Data as required to provide travel management and travel related services to our Clients. This processing of Personal Data is governed by a written contract between ourselves and our Clients. Additionally, we will only process Personal Data in the following circumstances, for particular purposes:<\/p>