Reporting to: Head of Growth, Meetings & Events – EMEA
Office Location: UK based
Reed & Mackay leads the global travel and event management arena with extraordinary service and proprietary, client-led technology. Ranked first in the Sunday Times International Fast Track 2020, we are a business that is always looking forwards, while ensuring that we’re everything that our clients need today. In May 2021, we became part of Navan (formerly TripActions), and together we are setting the agenda for the future of business travel.
JOB PURPOSE:
We are looking for a high performing Sales Manager, who can demonstrate an excellent track record of achievement in a events, meetings and groups travel.
The Sales Manager, Meetings & Events is a critical part of our growth trajectory in engaging existing and new clients, by building and executing a dynamic sales strategy and client growth across the portfolio to achieve ambitious targets.
We are looking for a Sales Manager who is passionate and has a natural flair for the Groups, Meetings & Events arena and who understands the importance of client events and the positive impact they bring to a client. This individual will immerse themselves in the exciting and fast paced world of event management and is motivated by business growth and service excellence.
This role would suit a dynamic individual who thrives in a high growth environment. You combine strategic thinking as well as understanding the importance of a seamless event delivery and with the ability to roll up your sleeves and get the job done. You are collaborative, flexible, open-minded and have a passion for the role that F2F meetings and events play in driving business value.
KEY RESPONSIBILITIES:
- Deliver on the annual sales plan to drive strong sales results.
- Assess the competitive landscape and present a tailored sales proposition to meet changing macro needs.
- Partner with prospects to focus on the ever-evolving client product/service requirement across key industries to drive delivery of objectives, further differentiate R&M from our competitors and enhance the overall customer proposition.
- Ensure we get ‘calendar of events’ for client wins and good retention rate on winning the next event.
- Identify industry-specific landscapes and trends and use this intelligence to inform bid team/build differentiation into marketing and bid collateral.
- Work alongside our R&M and Navan Teams to uncover opportunities within our current client portfolio to win new business.
- Attend, represent Reed & Mackay events at client and supplier networking events.
- Represent R&M at key industry trade shows and functions.
- Maintain records and up-to-date client information on all prospects, target accounts, and new clients through the CRM Tool.
- Work closely with the Global Director Groups, Meetings and Events to ensure operational hand off and processes are aligned, and the team have due notice on key new wins.
- Lead or support on tenders, working closely with the bid manager and wider business stakeholders to deliver best in class proposals and presentations
WHAT WE’RE LOOKING FOR:
- Results driven with a proven track record in delivering on strategic objectives and exceeding financial targets.
- Must have integrity and be open, honest and direct, and fit with the company’s continuing desire to maintain values in developing culture where all are treated with fairness and respect.
- A demonstrable ability to perform to stretch targets in a fast paced, results orientated environment.
- Pragmatic and commercially astute you must be able to deliver sales plans and agreed KPI’s in a highly competitive environment.
- Proven Event Management experience and ability to draw on examples of account growth.
- Highly motivated, a ‘doer’ approach and a real sales hunter mentality (action orientated).
- Analytical Problem Solving & Decision-Making (consultative).
- Strong business sense, market awareness (business acumen).
- The ability to create confidence amongst peers and can act as a trusted advisor (integrity & trust).
- Ability to develop and maintain strong relationships with colleagues, clients and suppliers alike (positive people skills).
- Strong interpersonal skills and use communication methods effectively (interpersonal savvy).
- The capability to influence and negotiate at senior levels to close sales opportunities (negotiating).
- Efficiently able to coordinate resources to support your sales activities (organisational agility).
- Highly organised to prioritise tasks in order to secure sales deals (organising).
- ‘Laser –focused’ and commitment to deliver against sales targets (perseverance).
- Energetic, inspiring and the ability to gain credibility when presenting to customers (presentation skills).
- Result driven and the desire to enhance your career within a well-established, international and yet rapidly expanding company (drive for results).
- Regularly display examples of going the extra mile to succeed (commitment to deliver excellence).
