{"id":77774,"date":"2025-07-18T08:44:34","date_gmt":"2025-07-18T07:44:34","guid":{"rendered":"https:\/\/reedmackay.com\/?p=77774"},"modified":"2025-08-07T05:24:15","modified_gmt":"2025-08-07T04:24:15","slug":"five-essential-questions-top-eas-ask-before-booking-travel","status":"publish","type":"post","link":"https:\/\/reedmackay.com\/au\/five-essential-questions-top-eas-ask-before-booking-travel","title":{"rendered":"5 essential questions top EAs ask before booking travel"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"77774\" class=\"elementor elementor-77774 elementor-77703\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b2a9159 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b2a9159\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-725b94e\" data-id=\"725b94e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f05c833 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"f05c833\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/www.linkedin.com\/in\/pinhofernanda\/\">Fernanda Pinho<\/a> addresses the everyday obstacles encountered by Executive Assistants and Personal Assistants in organising business trips. Drawing on extensive experience in arranging everything from last-minute flights to streamlined itineraries for top executives, Fernanda provides practical guidance to enhance the efficiency of corporate travel management for EAs and PAs.<\/p><p>In her second part of our guest expert series, Fernanda shares five crucial questions she always asks before booking any trip and how they can transform reactive bookings into proactive strategy.<\/p><p>&#8220;Behind every seamless executive trip is an<br \/>assistant who knows the right questions to ask. Exceptional EAs understand that travel planning isn\u2019t just about booking flights and hotels; it\u2019s about protecting time, preserving energy and preventing problems before they happen.&#8221;\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-29702bc\" data-id=\"29702bc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-20cb3f2 elementor-flip-box--effect-fade elementor-widget__width-initial elementor-widget elementor-widget-flip-box\" data-id=\"20cb3f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"flip-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-flip-box\" tabindex=\"0\">\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__front\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__back\">\n\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-95cc608 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"95cc608\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-301f452\" data-id=\"301f452\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c6556b4 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"c6556b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><strong>1. What&#8217;s the real purpose of this trip and what does success look like?<\/strong><\/h4><p class=\"MsoNormal\"><span lang=\"EN-US\">I<span style=\"font-weight: normal\">s this a high-stakes negotiation or a low-pressure site visit? Are they pitching to a new investor or attending a networking dinner? The reason for the trip should guide everything else.<\/span><\/span><\/p><p class=\"MsoListParagraphCxSpFirst\" style=\"text-indent: -18.0pt\"><span style=\"font-weight: normal\"><span lang=\"EN-US\" style=\"font-family: Symbol\">\u00b7<span style=\"font-size: 7pt;line-height: normal;font-family: 'Times New Roman'\">\u00a0 \u00a0 \u00a0<\/span><\/span><span lang=\"EN-US\">If it\u2019s a pitch, they may need\u00a0<\/span><\/span><span style=\"font-weight: normal;text-indent: -18pt\">quiet prep time in-flight and a hotel room ready for early check-in.<\/span><\/p><p class=\"MsoListParagraphCxSpMiddle\" style=\"text-indent: -18.0pt\"><span style=\"font-weight: normal\"><span lang=\"EN-US\" style=\"font-family: Symbol\">\u00b7<span style=\"font-size: 7pt;line-height: normal;font-family: 'Times New Roman'\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><\/span><span lang=\"EN-US\">If it\u2019s relationship building, a dinner reservation or local gift might make a difference.<\/span><\/span><\/p><p class=\"MsoListParagraphCxSpLast\" style=\"text-indent: -18.0pt\"><span style=\"font-weight: normal\"><span lang=\"EN-US\" style=\"font-family: Symbol\">\u00b7<span style=\"font-size: 7pt;line-height: normal;font-family: 'Times New Roman'\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><\/span><\/span><span lang=\"EN-US\"><span style=\"font-weight: normal\">If it\u2019s back-to-back meetings, a car with Wi-Fi and a strong coffee might be mission-critical.<\/span><\/span><\/p><p><strong>Why it matters: <span style=\"font-weight: normal\">Knowing the &#8216;why&#8217; behind the trip helps you shape the &#8216;how&#8217; with precision and care. <\/span>\u00a0<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-14be859 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"14be859\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-31c2d79\" data-id=\"31c2d79\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-994e571 elementor-widget elementor-widget-text-editor\" data-id=\"994e571\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><strong>2. <span lang=\"EN-US\">What are the demands on either side of the trip?<\/span><\/strong><\/h4><p>This is where many get caught out. A trip doesn\u2019t start at the airport; it starts with what\u2019s on the calendar beforehand. Before booking, always zoom out:<\/p><ul><li>Are they coming off a red-eye or from a late-night event?<br \/><br \/><\/li><li>Is there a critical board meeting hours after they land?<br \/><br \/><\/li><li>Will they need recovery time between cities or go straight into action?<br \/><br \/><\/li><\/ul><p><strong>Why it matters<\/strong>: Building in margin isn\u2019t a luxury, it\u2019s clever logistics. Breathing room protects against burnout and disaster.<\/p><h4><strong>3. Who else needs to be looped in or informed?<\/strong><\/h4><p>Sometimes it\u2019s not about the traveller, it\u2019s about the ecosystem around them. Do you need to:<\/p><ul><li>Coordinate with a driver, security or host EA?<br \/><br \/><\/li><li>Alert the office they\u2019ll be offline?<br \/><br \/><\/li><li>Notify a PA in another time zone to manage handovers?<br \/><br \/><\/li><\/ul><p><strong>Why it matters:<\/strong> Great trips rely on efficient coordination. Anticipate who else needs the plan.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-18c2852 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"18c2852\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e63d748\" data-id=\"e63d748\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1cb9f3c elementor-widget elementor-widget-text-editor\" data-id=\"1cb9f3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><strong>4. <\/strong><span lang=\"EN-US\">What details from the last trip should inform this one?<\/span><\/h4><p>This is where your travel notes and assistant intuition come in. Look at your previous trips and ask:<\/p><ul><li>Did they complain about that hotel\u2019s Wi-Fi?<\/li><li>Was that 50-minute connection too stressful?<\/li><li>Did they appreciate that fast-track security lane you booked?<\/li><\/ul><p><strong>Why it matters:<\/strong> Your memory (or your AI tool) is your secret weapon. Referencing past preferences shows care and builds long-term trust.<\/p><h4><strong>5. What\u2019s my plan B and how quickly can I activate it?<\/strong><\/h4><p>Let\u2019s face it: not if, but when things change, how fast can you recover? Before booking, prep your personal Plan B kit:<\/p><ul><li>A few alternate flight options saved.<\/li><li>Hotel contacts on speed dial.<\/li><li><a href=\"https:\/\/reedmackay.com\/au\/why-us\">Your travel management company briefed and ready to help you across the board.<\/a><\/li><\/ul><p><strong>Why it matters:<\/strong> Contingency planning isn\u2019t overthinking; it\u2019s future-proofing. Calm comes from knowing you\u2019re already two steps ahead.<\/p><p>Finally, travel planning is more than an admin task, it\u2019s a form of executive protection. By asking these five questions, exceptional EAs elevate themselves from logistics managers to strategic partners. Rather than just getting people from A to B, they ensure executives arrive on time, prepared, composed and confident. When your principal notices that everything \u201cjust worked,\u201d that\u2019s the experience they\u2019ll remember.<\/p><p><a href=\"https:\/\/reedmackay.com\/au\/contact\"><strong>Get in touch<\/strong><\/a><\/p><p>Mail\u00a0<a href=\"mailto:helloau@reedmackay.com\"><strong>helloau@reedmackay.com<\/strong><\/a>\u00a0to discuss all of your\u00a0<a href=\"https:\/\/reedmackay.com\/au\/corporate-travel-management\"><strong>corporate travel<\/strong><\/a>\u00a0and\u00a0<a href=\"https:\/\/reedmackay.com\/au\/event-management\"><strong>event management<\/strong><\/a>\u00a0needs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Fernanda Pinho addresses the everyday obstacles encountered by Executive Assistants and Personal Assistants in organising business trips. Drawing on extensive experience in arranging everything from last-minute flights to streamlined itineraries for top executives, Fernanda provides practical guidance to enhance the efficiency of corporate travel management for EAs and PAs. In her second part of our&hellip;&nbsp;<a href=\"https:\/\/reedmackay.com\/au\/five-essential-questions-top-eas-ask-before-booking-travel\" rel=\"bookmark\">Read More &raquo;<span class=\"screen-reader-text\">5 essential questions top EAs ask before booking travel<\/span><\/a><\/p>\n","protected":false},"author":19,"featured_media":75174,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"categories":[168],"tags":[743,1116,1113],"class_list":["post-77774","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-articles-au","tag-corporate-travel-au","tag-executive-travel-au","tag-expert-insights-au"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>5 essential questions top EAs ask before booking travel | Reed &amp; 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