{"id":74385,"date":"2025-05-15T14:46:05","date_gmt":"2025-05-15T13:46:05","guid":{"rendered":"https:\/\/reedmackay.com\/?p=74385"},"modified":"2025-05-20T05:28:51","modified_gmt":"2025-05-20T04:28:51","slug":"our-clients-stories-4","status":"publish","type":"post","link":"https:\/\/reedmackay.com\/au\/our-clients-stories-4","title":{"rendered":"Our clients’ stories"},"content":{"rendered":"\t\t
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Whether faced with country-wide power outages or the closure of a major global airport, our team will go above and beyond to get your travellers where they need to be.\u00a0<\/span><\/p>

As a travel partner that acts as an extension of your team, flexing to deliver seamless travel experiences, we’ll always put our clients at the centre of everything we do.<\/p>

Discover what our clients are saying this month about our solutions to their travel challenges.<\/p>

Customer first: that’s the Reed & Mackay approach<\/strong><\/a>.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\u201cOur employee\u2019s travel was impacted during Spain's power outage. The Reed & Mackay team proactively contacted me when the news emerged and the out-of-hours team helped me book flights for the following morning. The team quickly grasped the situation efficiently and followed up with a very clear update. This was extremely helpful as it was well after hours. Thank you for the excellent help through this crisis.\u201d\t\t\t<\/p>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\tClient from the financial services <\/span><\/b> sector<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\"I had two anxious passengers scheduled to fly the day after the recent London Heathrow airport closure. The consultant\u2019s efficiency and quick thinking turned a potentially disastrous situation into a manageable one. Their resourcefulness was greatly appreciated given the challenging circumstances.\"\n\t\t\t<\/p>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\tClient from the legal sector<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\u201cI would like to express our gratitude for your travel booking services over the years, for the efficiency, professionalism and dedication your team has shown.\nYour [consultants] have consistently gone above and beyond to assist us with our travel needs, demonstrating remarkable problem-solving skills and a genuine commitment to ensuring our trips are seamless and stress-free. We truly appreciate their proactive approach.\u201d\t\t\t<\/p>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\tClient from the Energy & Marine sector<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\u201cI want to say thank you for taking care of us. Your team was so fast and on top of it all and I really do appreciate your help. I received a message from our travellers that they have boarded the flight to the US. Reed & Mackay\u2019s New York office is waiting for them to take off and then said they would cancel all the other backups.\u201d\t\t\t<\/p>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\tClient from the financial services sector<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\u201cYour [consultant] kindly assisted me on Friday night and also my colleague on Saturday and did an excellent job, we were impressed with their professionalism and speedy delivery.\"\t\t\t<\/p>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\tClient from the financial services sector<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Get in touch<\/a><\/strong><\/p>

Mail helloau@reedmackay.com<\/a> to discuss all your corporate travel<\/a> and event management<\/a> needs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\"Airplane<\/div>\n\t\t<\/a>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\t6 long-term benefits of partnering with a TMC\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\n\t\t\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t
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\"budget<\/div>\n\t\t<\/a>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\tBusiness travel in 2026: planning your budget to maximise value\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\n\t\t\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t
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\"Chicago<\/div>\n\t\t<\/a>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\tDelivering a seamless data-driven corporate event for 450: Case Study\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\n\t\t\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Whether faced with country-wide power outages or the closure of a major global airport, our team will go above and beyond to get your travellers<\/p>\n","protected":false},"author":19,"featured_media":67068,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"categories":[168,210],"tags":[743,1066],"class_list":["post-74385","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-articles-au","category-case-studies-au","tag-corporate-travel-au","tag-testimonials-au"],"yoast_head":"\nOur clients' stories | Reed & Mackay<\/title>\n<meta name=\"description\" content=\"Discover more of our clients' 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